Reach our Des Moines dispatch desk
Contact Us for Portable Toilet Rental in Des Moines
The Des Moines dispatch desk opens at 8 a.m. weekdays for portable toilet or restroom trailer quotes by phone—fastest line in town—or fill the online form and we’ll reply the same day for metro and surrounding communities.
Phone, Email, Office Hours
For fastest service, call us at (515) 200-1579. Our dispatcher runs the same calendar as the email queue, so either route lands you on the same person.
You can browse all portable toilet rental services on the home page before you dial. We provide Standard Porta Potty units, ADA-Compliant Portable Toilet options, and foot pump hand-washing stations with grey water containment. This helps the dispatcher manage your weekly servicing route.
- Phone
- (515) 200-1579
- Address
- 1245-1405 Thomas Beck Rd
Des Moines, IA 50315 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Des Moines metro and surrounding Polk
Online Quote Form Response Time
We’ll email your flat-rate quote within one business hour, then call to lock in delivery and confirm timing.
We pick up weekday form requests between 8 a.m. and 6 p.m. and usually reply within 30 minutes. When you submit, we’ll confirm site type, ADA needs, and how many units you need. If your schedule is tight, we’ll slot it to the front of the queue at no extra cost. That keeps Des Moines crews and events moving without delays.
Most Des Moines callers like to review portable toilet rental rates before booking across weekly and monthly ranges plus any trailer upcharge or delivery surcharge before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours calls route directly to our dispatch desk with no prompts and zero hold time. A live operator remains on duty for storm response, sudden event surges, or jobsite emergencies anywhere in Des Moines and the surrounding counties.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends through the holidays—no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
We run weekend tipping loops for post-storm overflow and can swap out units or add capacity on short notice when attendance jumps unexpectedly.
Permitting Help
We can pull last-minute special-event permits, right-of-way agreements, and county sanitation sign-offs after hours to keep your unit on schedule.
Our how-it-works page walks through the portable toilet rental process from initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives at your Des Moines site. After confirming your order, the dispatcher explains weekly servicing cadence and coordinates the delivery handoff. The routine includes on-site placement, freshwater refills between pump out visits, and understand the portable toilet rental process for event or construction timelines.
Where We Deliver
We run our vacuum pumper fleet and flatbeds out of Des Moines and cover the full metro plus suburbs and outer townships same-day on request. Beyond the standard radius we quote delivery and pump-out service (515) 200-1579 case by case.
- Downtown Des Moines
- Surrounding metro neighborhoods
- North Des Moines corridor
- South Des Moines corridor
- Polk unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
send the unit count, pickup and drop-off dates, ADA-compliance needs, surface type for placement, and whether it’s a job site or event. that’s all the info we need to quote a rate, lock the window, and email your confirmation. We run our vacuum pumper truck and flatbed with lift gate to keep delivery and pickup on schedule.
+ How quickly can a unit get to my site?
Units ordered by noon can usually be on site the same day across Des Moines and Polk County. For sites beyond the metro loop or if you need a restroom trailer, allow one extra day for delivery and leveling.
+ Do you take credit cards over the phone?
Yes. We accept credit cards over the phone and ACH, and established trade accounts get net-30 invoicing. Before the truck rolls, our dispatcher emails a written confirmation. Pay online after you receive the invoice.
+ What if I need help understanding which unit fits my job?
On the first call the dispatcher will walk through how many people will use the unit, how many weeks the rental runs, whether the placement needs ADA access, and whether the site is paved, gravel, or grass. With that picture in hand we quote a weekly or monthly rate, lock in your delivery window, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge.
Ready to Book Your Des Moines Delivery
We run straight to the site within hours of your call. Call (515) 200-1579 now.